All appointments require a €20 non refundable

booking fee which comes off price of

appointment.

• Cancellation Policy

Any cancellation without a 48hr notice will be

charged 50% of that service per pet which is

payable at the next appointment.

• Late to Appointment Policy

Being late to a grooming appointment will effect

other customers as each pet is given an

allocated time for the service chosen. More than

15 minutes late and your appointment will be

considered as a cancellation.

• Coat Condition/Matting Policy

Pets that have a matted coat will result in

additional charges these charges will depend on

the condition of the coat and will be explaind and

given to clients before appointment.